Cancellation policy

I. Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
cancellation. The cancellation period is 14 days from the day on which you or one of
third party named by you, who is not the carrier, has taken possession of the goods.
have or has. To exercise your right of cancellation, you must inform us by means of a
declaration (e.g. a letter sent by post or e-mail) about your cancellation.
inform us of your decision to cancel this contract. To comply with the cancellation period
it is sufficient that you send the notification of the exercise of the right of cancellation before
Send it within the cancellation period.

The cancellation must be sent by post to:

HSZ Hotel Speicher am Ziegelsee GmbH
Speicherstrasse 11
D-19055 Schwerin

By email to:
buchhaltung@speicher-hotel.com

II. redemption of the voucher or ticket before expiry of the cancellation period
If vouchers or tickets have already been cancelled during the 14-day cancellation period
or used in whole or in part, the contract can no longer be honoured.
be revoked.

III Consequences of the cancellation
If you cancel the contract, we will have refunded you all payments that we have received from you.
including the delivery costs, without delay and at the latest within 14
days from the date on which the notification of your cancellation of this agreement was received.
contract has been received by us. For this repayment we use the same
means of payment that you used for the original transaction, unless
unless expressly agreed otherwise with you; in no event will we
you will be charged a fee for this refund. The purchased vouchers
lose their validity immediately on the date of cancellation.